Showing posts with label jobsworths. Show all posts
Showing posts with label jobsworths. Show all posts

Tuesday, 3 August 2010

Tumble weed, bindweed

I can't keep up with myself. My desk has 8 heaps all requiring attention, which they are getting, it's true, but other things are falling by the wayside.
I know this, but I'm not sure I like having it rubbed in my face. So when I went into the polytunnel this evening to pick shallots, courgettes, french beans and corn cobs to go with the supper of salmon fishcakes, I did a comedy doubletake when the rakes and hoes caught my eye.
Spiralling round them in a romp of green is a bindweed that should be nicknamed Prefect or Jobsworth, perhaps Tattletale or Longbacon. So I've been told, proper. Nature is turning against me; I've had a yellow card wagged under my nose.
I stuffed my colander with the vegetable goodies and ran into the house. If the triffids invade, I'll only have myself to blame.

Friday, 22 January 2010

In defence of writers

This is not the first piece I've read from Susan Hill setting out her stall as a proper writer and firmly pushing others out of her self-determined charmed circle of the real thing. The real thing being limited to William Trevor, Helen Simpson, Alice Munro and, umm, herself.
Why does she waste her breath and her callused writers finger on telling us to step aside and get out of her way, that she and a few others are the Queen Bees of writing and that drones are beneath contempt?
What, exactly, is she so worried about? She is a published writer with, let me just check, yes, she tells us, 43 books to her name. Why can't she be gracious and enjoy the fact that people are writing, they are playing with words, creating stories, shaping ideas, articulating thoughts, having fun with words, working hard with words, and most importantly getting better at using words? Surely she can't be worried that without her name attached to a piece of writing that Jo and Joanna Public might not realise (they haven't received the training) it is of worth?
Her language is so full-on, so angry, and the article is self-labelled as a rant, but I can't see what's being threatened that should cause such an outpouring of venom. It seems so contrary to sense. Does she also want to restrict reading to those who are professional readers? It seems on a par, in terms of bonkersness and pomposity. Do we have a saturation point for reading and is Hill concerned that if we fill up on Big Macs (tweets, blogs, amateur stuff) we won't have room for Chateaubriand (Susan Hill)?
Hill comes out of this like a devilish anti-children's laureate, wanting to curtail self-expression, and deny a platform to any who have not trained or worked hard at writing for fifty years (at least), and her flip attitude to disadvantage does her no favours either. For anyone who's worked in the arts as I have for over twenty years (those are MY credentials) and has seen the amazingly positive impact art can have on individuals and communities when they are encouraged to participate and use their imaginations, Hill's opinions are unpalateable nonsense.
Got that off my chest then. Get writing everyone.

Sunday, 20 December 2009

Staying with the turkey theme...

...it being Christmas and all that, I've just had a laugh, a splutter and an irritated from Tunbridge Wells moment reading this.
In my professional life I deal with strategies - it's kind of important to know where you want to be in order to have some vague chance of possibly getting there. But the idea of store managers having conference calls to agree strategies for selling turkeys at Christmas seems to me as barking as outlining a strategy for taking a bath when you're grubby, having a snooze when you're tired, or making a sandwich when the old tum is rumbling.
It's like this, store managers, turkey buyers and the rest... It's Christmas. The majority of meat eaters eat turkey for Christmas. Make sure you stock up on them, so that there are enough fresh, freerange, organic and frozen to meet the demand. Stick 'em in your shops with a price label on them. Wait for customers to have that light bulb "ooh, it's Christmas, I must get some mince pies, a plum pudding, some chipolatas and a turkey" moment. Bob's your uncle.
Perhaps I should charge for this little bit of insight? Nope. The idea of becoming Head Turkey Consultant would just make me a laughing stock.

Friday, 6 November 2009

And another thing....

Some days it's hard to be a sanguine soul. Some days I want to reach into my desk drawer, remove something sharp and poke people with it. These days are rare, it's true, but when I have to deal with banks or insurance companies my poking finger starts to itch something awful.
The Mopsa dog has been the cause of one or two insurance claims recently. To say the insurance company were as willing to part with their money as a dog with a bone, would be understating the case. The reasons they give for why my claim is, in fact, not a claim would amaze the most truth bending ten year old caught red-handed with their tongue stuck in the jampot ("I was just trying to save the little fly at the bottom, mum").
Even the claim that they say they ARE going to pay comes with a caveat: "the amount of £143.52 will be issued direct to you in due course. Unfortunately we are unable to advise any exact time scale at the moment due to a slight delay we have in our payment system. Please be advised we are aware of the situation and doing our upmost to improve it". Do I feel the rumble of cashflow problems? I wonder if I was to write similarly (well, perhaps without the malapropism) about a necessary delay in parting with my monthly premiums, whether they would take it as an acceptable approach?
Their reasoning is spurious, every comment nonsense, and I can feel the poking finger spark alarmingly into life, full of energy for the battle ahead. Don't they know they're dealing with the tiger?

Tuesday, 18 August 2009

Lacking Panache

Yesterday was spent exploring parts of the local town of Okehampton that hadn't been peered at before: the castle (a pleasure), the station (a Miss Marple extravaganza of time stood stillness) and the museum (a curate's/curator's egg).
Gagging for a cool drink as the station buffet is sadly closed on a Monday, we headed back into town, and nosed into one of the more salubrious looking cafes in Red Lion Yard, mere strides from the restaurant shamed in front of millions by Gordon Ramsay.
After half an hour in the Panache Cafe (swiftly renamed Pan-ache by my disappointed companion), it became clear that the Gordon treatment should have extended here too.
Oh lordy, where to start?
Its position is great - a long frontage of big windows looking across the pedestrian alleyway; a busy busy thoroughfare but no cars, peaceful and perfect for peoplewatching. Decor slightly dull but clean and bright. In we hop. It's half full, but we sit for ten minutes or so before a waitress comes to the table and takes our order.
Meanwhile a chap with a Scandinavian accent comes in and asks if they do lunch. "No" is the response, "we only do quiches, pasties and cakes". He leaves with his family of four. I suggest that the next time someone asks that question in ooh, ten minutes time, it being lunchtime and all, that the response is "Yes, of course! We do a small range of great home made quiches and traditional pasties, which you can round off with a cream tea, or one of our fab cakes - do take a seat and I'll be over to take your order in two minutes." Better? More likely to end in tips? Yup.
As we wait, a chap comes in asking if he can have help to open the second of the double doors so his mate in a wheelchair can come in. Thereby follows a lot of flap and pathetic explanation that the door is really quite difficult to open and would man-in-wheelchair please put himself in the role of second-class-citizen and use the other door that no-one else has to use. That gets rid of two more potential customers.
Meanwhile, about six people have stopped to ask a passing waitress where the toilet is. It's quite clearly marked if you happen to have the one seat opposite, otherwise it's invisible. Suggestion number two - make up a two sided sign (write TOILET on it, obviously - both sides now, no skimping) and hang it at ninety degrees from the wall, so that everyone can see it without having to bother the staff or fret that they cannot see if that most essential room exists.
Next. Our cheese and onion pasties arrive with the comment that our drinks are not ready but she doesn't want our pasties to get cold. As I'd seen these plates sit on the counter for five minutes, not realising they were intended for us, I unhesitatingly hover my hand over the dishes. Steam? No. Heat? No. I pick them up and take them back to the counter and ask for them to be heated up. We hear panicky mutterings about how difficult it is to get a pastie to the right heat. They return, soggy from the microwave. Nil points. Served with a small handful of crisps. Zero points. Not a garnish of a lettuce leaf, a tomato or cucumber curl in sight. Somehow, I expected more in a cafe (even for my £2.45) than a soggy version of the pastie I could buy in Endacotts bakery next door for half that. Charge an extra quid, but plate it up with style and a handful of lightly dressed salad, heat it in a proper oven (crispy is what you're after mates), and if you don't know how to heat a pastie may I suggest that you are in the wrong profession?
Drinks. Pot of tea and an elderflower cordial with sparkling water. For my £1.85 I expected a long cool drink - this is cordial we are talking about after all, not champagne. No, the glass is downed in one brief slug and I'm left entirely unrefreshed, even though a chunk of orange has been pointlessly attached to the rim and bangs against my not small nose.
As we roll our eyes at each other about this desperate lost business opportunity, and how sad it is that local people and tourists can't have access to a cheery cafe serving a simple range of really great food and intelligent service, an expensively dressed couple come in. They ask the lunch question and get the same answer, but they are alert and have noticed the blackboard signs announcing broccoli and cheese or tomato and basil quiches. "No, no," the waitress says, waving her hand about dismissively, we only have Quiche Lorraine left". The couple acquiesce, and take a seat. But when no-one has come to take their brief order in five or more minutes, they too walk out.
If ever a place was run for the benefit of the staff and not the customer, this is it. "No" is their favourite word. Excuses and explanations their bread and butter. When I get up to pay, the waitress asks if everything was alright. I take possession of their favourite word. "No", I say "I can't believe you aren't making the most of the opportunity here. The position is great, but the food is a disaster and you keep turning people away". Her jaw hangs open. Well, it's about time someone said something or at least four people are shortly going to be out of work. Okehampton deserves better than this. And so do I on my day out.

Wednesday, 1 April 2009

Some light relief

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Tuesday, 17 February 2009

Please sir, can I have some more?

When I saw this on the news I couldn't believe it. Farmers queueing for grants, first come first served, with no reference to levels of need or strategic use of sparse funding where it would have most impact.
What next? First come first served pensions? Egg and spoon races to determine child benefits? Begging bowls for incapacity benefit and disability living allowances?
If this is how we deal with government finances, why do we need civil servants or politicians, or democratic decision-making processes? Let's just have a free-for-all; the market place has gone entirely mad.

Friday, 18 July 2008

Small IS beautiful

I don't know why I subscribe to Spiked; I've probably said it before but their stance (all progress is good, green politics is idiotic, cheap food for all rah rah rah and stuff the consequences blah bleurgh blah) drives me quite wild with fury.
Here they are grudgingly singing the praises of the new Jimmy's Farm spin-off, gasping with surprise that he can find it in himself to praise the new technologies and processes that large scale modern farming embraces.
Not surprisingly the piece made me spit chunks of small scale produced Gouda type cheese (the photo is of a cheese made on the course I attended a month or so back).
What is all this sneering at small scale production? Would you really want to only ever eat ready meals concocted in a factory rather than one made to order at a local restaurant or in your own or a friend's kitchen? Would you refuse to wear a hand knitted cardie and only buy your woollens from Primark?
Brian says: "I don’t believe that we should all know where our food comes from or how it’s produced". What? You're happy that your sausages come from the dregs of pork that you'd never consider eating if it hadn't been made palatable by factory processing? You don't care if people or animals are exploited to keep your guts full and your body warm? It's ok if farmers get shafted left right and centre just so you can buy a £1.99 chicken or get a bogof heap of fruit and veg?
I was in awe of the robot milking machine; you can't produce one celery plant or one pint of milk and hope to keep the world fed - large scale is essential. But small scale operations produce stuff that just can't be bettered. We need both, just like we need to maintain rare breeds as well as commercial strains of livestock to ensure a healthy gene pool. Small is forever beautiful.

Thursday, 17 April 2008

The Sorcerer's Apprentice

Enough of lambing and spring. Let's leave the pastoral red in tooth and claw world for some rat race sneering.
I don't know anyone like the competitors on The Apprentice. I have no idea if they are actors or one-offs or clichés of a group that I just haven't come across (other than in the zoo perhaps). They lie without compunction (have they forgotten that they are being filmed, watched and noted?), have the kind of bitter rows I've only ever seen within families, and are, each and every one, vile on a surfeit of ego.
Can you imagine announcing to anyone let alone to the whole BBC viewing public, that you have a high IQ? Serious chips on shoulders and inferiority complexes going on there. Or perhaps you'd feel happier emphasising some part of a self-perceived brilliance? No. The narcissism is of truly Greek proportions.
It makes for extraordinary viewing and tells you everything you need to know about how not to manage people. Not one of the current crop is a simply nice, intelligent person with good or interesting ideas; they are all deeply flawed humans. They will all be fired because of their hubris, human frailties and the will of the gods - aka Siralan (is that one word or two?).
I wonder how they would fare being put in charge of the lambing shed? How would they divvy up the shifts, make sure they had the right equipment and skills, collaborate in a life or death situation, ensure cleanliness and good husbandry? If they can't run a pub grub night effectively (otherwise known as a piss-up in a brewery), they wouldn't stand a chance.
Horrid tykes the lot of them. I watch it through spreadeagled fingers; it's almost unbearable.

Thursday, 6 December 2007

Smile please

I don't think I can match the jobsworth of the week award over at Katy's, but I had very brief dealings with a pair of prime examples this morning.
I had an early appointment at the dental hygienist, and was hurtling towards town (within the speed limit, obviously) when I got caught up in a rare snarl of traffic. I know the dentist makes you pay if you miss your allotted session, so two minutes late I rang from my handsfree to reassure them that I was on my way, and that I'd be with them in just two more minutes.
I could feel the receptionist winding herself up beyond the call of duty to say "you are late and...", so before she was able to complete her little piece of spiteful daily joy I cut her off with "I'll be with you before you put down the phone."
I parked (first time ever) right outside the surgery, leapt into the rain and into the building before she could say "but".
I announced my arrival to a different woman. "Oh", she said, checking the screen, "you're late...." (all of 4 minutes behind for a twenty minute slot), "I don't know if..."
Are they on commission for latecomers and no-shows? Deep breath, girl. "I rang", I said, "just a moment ago."
"Oh. I don't know if you can still....."
"It's a 20minute slot, and there is NO-ONE ELSE IN THE WAITING ROOM".
She sees the look on my face.
"Take a seat".
Five minutes later, now nine minutes late, the hygienist comes down looking for me... "Why didn't they send you up?" she asks.
Sometimes the look works better than words.

I love that image of the chattering clockwork teeth; it reminds me of one of my favourite items in my parent's joke shop.